Congratulations on your decision to join the Wrest Point Health Club! You've made a life changing move that will help you look after your body and offer you a place to relax and unwind as well as a place to improve your fitness, strength and flexibility. Please read the paragraphs below before you continue with the sign up process, so that you understand the benefits of being a member and the expectations we have for your membership.
Wrest Point Health Club memberships offers you full access, every day of the year, between 6 AM and 10 PM to use of the gym, pool, saunas and spa. You will be able to use hotel towels, lockers and parking free of charge. You will be able to attend Pilates, Tai Chi and Heartmoves and Line Dancing classes free of charge. You'll be given an access card for the facility which allows entry from the internal door within the hotel and also access from the external entry. If you join up on a 6 or 12 month membership, we will give you two complimentary sessions with an Exercise Coach in order to develop an exercise program for you.
When you sign up to join the Wrest Point Health Club, we expect that you will abide by all the Club Policies set by Club Management. These Club rules of conduct include appropriate socially acceptable and courteous behaviour and appropriate dress. Dress rules include use of running shoes in the gym and wearing a shirt at all times. We reserve the right to cancel membership if deliberately inappropriate behaviour occurs.
We require that you seek appropriate medical advice on whether you should be exercising strenuously if you have any exisitng medical conditions that may impact on your ability to exercise. We can regularly monitor your heart rate for you during your exercise session if you are concerned about your health. We can also help you monitor your blood sugar level if you are diabetic.
When you sign up for a particular membership type, we do require you to maintain your membership during the contract period. However, we are always willing to suspend your membership if you have a medical certificate showing a valid medical reason whey you should not be exercising. We can also cancel and refund memberships for medical reasons if you cannot return to exercise at a later date.
We are also willing to cancel and refund memberships if you move 25 km or more from our facilities. We understand that a good health club is an accessible one, so we want our club to be easy for you to visit. Please also let us know if you have transport issues getting to the gym and we'll be happy to cancel your membership.
Holidays are not a reason we accept for suspending membership. However, we love you to be able to take extended holidays, and we'll let you hand your membership over to a friend or family member while you're away. Just let us know about it so we can set the transfer up correctly.
We offer hotel towels at no cost during your visits and just ask that you put them in the dirty laundry porthole when you leave each time.
Lockers are complimentary and it's important that you leave the key at reception when you leave so others can enjoy the lockers as well.
We give you a gym access card when you join our club. This allows you to enter from 6 AM to 10 PM every day of the year. Our reception desk is only staffed during normal business hours. So there are many hours when the club is essentially unsupervised. There are security cameras located throughout the facility, including in the car park areas for your safety. There is also an easily accessible panic button near the pool and in both saunas for emergency situations.
We ask that you also scan your access card at the scanner on the reception desk each time you visit our club. This visit history is used in many different ways to help track your progress as a member. It's also used in emergency situations such as fire alarms to know who is present in the building. So please scan in each time you visit.
It should go without saying that your membership does not include free access for friends or family! We do offer casual visits during normal business hours for your guests to join you. These cost $20 for each visit. If you would like to purchase a 10 pack of these visits, we will issue an extra access card which will allow the 10 visits on weekends or evenings when reception is unattended.
Please always feel free to ask our staff for advice on your exercise program. We have Exercise Physiologists and a Physiotherapist working at our allied health practice at the gym who can offer expert advice on injury prevention, injury rehabilitation and your training program. Individual sessions can be booked with these practitioners and private health rebates will apply.
We hope you benefit greatly from your membership with us and improve your strength, fitness and flexibility while enjoying our facilities.
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